Shipping Policy

Last Updated: March 2026

Thank you for shopping with us! Our store specializes in neurodivergent and autism awareness apparel. Each item is made to order, which means it is printed just for you after your purchase.

Order Processing Time

All products are fulfilled by our trusted printing partner, Printful.

Processing times typically take:

2–7 business days

This includes printing, quality checking, and preparing your item for shipment.

During busy seasons (such as holidays or large sales), processing may take slightly longer.

Shipping Time Estimates

After your order is processed, shipping times are approximately:

United States:
3–7 business days

International:
7–20 business days depending on the destination.

Please note that these are estimated shipping times and may vary depending on the carrier.

Order Tracking

Once your order ships, you will receive a tracking number via email so you can follow your package's journey.

Tracking information may take 24–48 hours to update after shipment.

Incorrect Shipping Address

Please make sure your shipping address is correct at checkout.

If an incorrect address is provided and the order has already been shipped, we unfortunately cannot guarantee a replacement or refund.

Lost or Delayed Packages

While most orders arrive on time, delays can sometimes occur due to:

• Shipping carrier delays

• Weather

• High shipping volume

• Customs processing (for international orders)

If your package appears lost, please contact us and we will help investigate the issue.

Damaged or Incorrect Orders

If your order arrives damaged, misprinted, or incorrect, please contact us within 14 days of delivery.

Include:

• Your order number

• Photos of the item

• A brief description of the issue

We will work quickly to resolve the problem.

Multiple Packages

Some orders may ship in separate packages if they are fulfilled from different facilities. If this happens, you will receive multiple tracking numbers.

Contact Us

If you have any shipping questions, please contact us:

Email: aurtisticmindsllc@gmail.com

We’re always happy to help!